Luciana Cousin
24. Oktober 2025
10:15 AM
Session summary
In recent years, the safety of LGBTQ+ individuals in public spaces has gained significant attention and yet challenges persist. This session will explore how the safety of LGBTQ+ people in places such as venues, public transport and retail spaces, has evolved and where it still falls short. From harassment to exclusion, many LGBTQ+ individuals continue to face threats when simply existing in public spaces. We will take a look at the progress that’s been made, such as new policies and awareness campaigns, but well also shine a light on the gaps that still exist. This talk will highlight real-life examples of both positive and negative experiences in public environments, showing where things are getting better and where we need more action. We’ll also dive into practical solutions and tools that can help improve safety, including innovative approaches such as creating safe spaces through training programmes for businesses and venues. One such initiative is Bobu, a network and service which helps local businesses support LGBTQ+ customers and staff by providing clear safety standards and creating inclusive spaces. The session will encourage attendees to think about how everyone, whether in local government, business, or as individuals, can help make public spaces safer for LGBTQ+ people. You’ll leave with a clearer understanding of the challenges LGBTQ+ people face in everyday spaces and with practical steps that can be taken to improve safety and inclusivity. This session is for anyone passionate about making public spaces more welcoming and safe for everyone.
Biography
Luciana Cousin
Luciana is the founder of bobu, a company committed to making public spaces safer and more inclusive for LGBTQ+ individuals. Luciana challenges businesses to face uncomfortable truths and take bold, practical steps toward creating environments that truly support marginalised communities. Through bobu, she has worked with numerous venues to develop clear, actionable safety standards, ensuring LGBTQ+ individuals no longer have to fear harassment or exclusion. Luciana’s approach is all about disruption, shaking up outdated systems and demanding businesses step up. She’s fiercely dedicated to creating a world where safety, inclusivity and respect are non-negotiable.
Nicholas Cousin
Nicholas is the Director at bobu, where he leads efforts to create safer, more inclusive spaces for everyone. Having been severely bullied for being gay as a child, Nicholas is driven by a personal passion to support others who have faced similar struggles. He understands the importance of safety and acceptance, and hbu is to ensure that businesses and communities provide this security to all. With a background in MSc Psychology and Marketing, Nicholas brings a strategic approach to his work, building strong partnerships with charities, organisations, and policymakers. His experience in film production has enhanced his leadership and communication skills, helping him engage effectively with a wide range of stakeholders, from local charities to government bodies.
